Privacy Policy – EzSoft

Last Updated: 05-Oct-2025

1. Introduction

At EzSoft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our website, applications, or services. By using EzSoft’s services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details.

• Account Information: Username, login credentials, and account preferences.

• Device & Usage Data: IP address, browser type, operating system, app usage logs, pages visited, and interaction history.

• Transactional Data: Purchase history, subscription details, and invoices.

• Other Information: Any data you provide voluntarily (support requests, feedback, surveys).

3. How We Use Your Data

We use the collected information for:

• Providing and delivering our products and services

• Improving performance, personalization, and user experience

• Processing payments and managing accounts

• Sending important updates, notifications, and promotional content (where applicable)

• Analytics, reporting, and business optimization

• Compliance with legal obligations and fraud prevention

4. Data Sharing

We do not sell personal data. However, we may share information with:

• Trusted Service Providers: For hosting, payment processing, analytics, and customer support.

• Business Partners & Affiliates: To deliver integrated services.

• Legal Authorities: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard measures to safeguard your information, including:

• SSL encryption for data transmission

• Restricted access controls and authentication

• Regular security monitoring and audits

• Data breach response protocols (with notification procedures where legally required)

6. User Choices & Rights

You have the right to:

• Access, update, or correct your personal data

• Opt-out of marketing communications

• Request deletion of your data (subject to applicable laws)

• Restrict or object to certain processing activities

To exercise your rights, please contact us using the details below.

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Track website activity and improve user experience

• Analyze trends and measure engagement

• Deliver relevant ads and promotions

You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. EzSoft is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before sharing personal information.

9. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Legal Basis & Compliance

We process personal data based on:

• Your consent

• Performance of a contract

• Legitimate business interests

• Compliance with applicable laws

EzSoft is committed to complying with relevant privacy regulations, including GDPR (where applicable).

11. Updates to This Policy

We may update this Privacy Policy periodically. Any material changes will be posted on our website with a new “Last Updated” date. Continued use of our services after updates indicates acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

EzSoft
📧 Email: privacy@ezsoftbd.com
🌐 Website: www.ezsoftbd.com
📍 Location: Dhap, Rangpur, Bangladesh